Frequently Asked Questions
Everything you need to know about your Boone Mountain Sports experience.
What is your return policy for performance outerwear?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that technical gear must be in its original condition to ensure performance integrity.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for those needing their mountain gear sooner.
Do you offer international shipping?
Yes, Boone Mountain Sports ships to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination and local customs processing.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide. Since mountain apparel fit varies by brand, we recommend comparing your measurements against our specific charts for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I care for my technical waterproof clothing?
To maintain the waterproof coating, we recommend washing with a technical detergent and tumble drying on low heat. Avoid fabric softeners as they can damage the breathable membrane.